Shipping and Return

Return Policy

There are few important things to keep in mind when returning a product you purchase from MSale24:

  1. Please keep your original copy of Sales Invoice. This is important when returning an item.
  2. You have seven (14) days from the date of purchase to return an item.
  3. Items must be in good condition and must be in their original packaging unless items are defective upon purchase.
  4. All returns and exchanges are subject for approval and evaluation of items.
  5. Mode of refund will be based on original payment mode.
  6. We’ll also pay the return shipping costs.
  7. You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

You can not Return Products from this list

  • Products that are manufactured for customers.
  • Erotic articles such as toys of any kind cannot be exchanged.
  • Trading cards cannot be returned.
  • Lego and Lepin products.
  • Makeup Products and Lotions.
  • Swimwear and underwear cannot be withdrawn for hygiene reasons.

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

  • The Shipping from MSale24 is Worldwide for Free
  • After you do your Order and the Payment get confirmed we will process so quick at possible. ( 4 – 5 Working days bit pick up and Shipped out )

Delivery time

  • USA, Canada: 7 to 29 business days.
  • Europe: 7 to 29 business days
  • Asian & Australia: 10 to 15 business days
  • Mexico and South America: 20-25 business days
  • Middle East: 10-25 business days
  • Africa: 25-35 business days
  • (Note that our international fulfillment centers do not ship on weekends or public holidays.)

Cancellation

REMINDER: Once payment is made and confirmed, orders from MSale24.com can no longer be cancelled.